Professional referral process
Below is an outline of our referral process with healthcare professionals.
- Initial Contact
You can refer a person by:
- Calling us on 020 7263 7070 to speak with a Lead Befriender
- Emailing us at maytree@maytree.org.uk
- Submitting the brief Referral Form below
- Referrer Discussion
Once we have received the referral, a Lead befriender will speak with you over the phone to gather and review relevant information, and assess suitability. This step ensures that the person referred meets our eligibility criteria.
- Contact with the Potential Guest
If appropriate, we will then contact the potential guest to:
- Discuss the suitability of a stay at Maytree – this is usually over two phone calls.
- Explain the nature, conditions, and expectations of the stay
- Outcome and Follow-up
Following assessment and discussions:
- A stay may be offered, with start dates agreed with the guest
- You will be informed of the outcome, including if a stay is declined