Professional referral process

Below is an outline of our referral process with healthcare professionals.  

  1. Initial Contact
    You can refer a person by:
  • Calling us on 020 7263 7070 to speak with a Lead Befriender 
  • Submitting the brief Referral Form below 

  

  1. Referrer Discussion

Once we have received the referral, a Lead befriender will speak with you over the phone to gather and review relevant information, and assess suitability. This step ensures that the person referred meets our eligibility criteria. 

 

  1. Contact with the Potential Guest
    If appropriate, we will then contact the potential guest to:
  • Discuss the suitability of a stay at Maytree – this is usually over two phone calls. 
  • Explain the nature, conditions, and expectations of the stay 

  

  1. Outcome and Follow-up
    Following assessment and discussions:
  • A stay may be offered, with start dates agreed with the guest 
  • You will be informed of the outcome, including if a stay is declined